About & FAQ2020-05-22T00:37:56-04:00

Frequently Asked Questions

If you have any questions, concerns, complaints, or comments about One Spot’s Chicago Airport Parking service at O’Hare International Airport Parking, please contact us.

Where can I find my reservation confirmation?2019-07-14T23:44:47-04:00

Your reservation confirmation can be found by in your email inbox. However, if you do not believe you have received your confirmation email, please call our facility to have them re-send the confirmation email.

How do I change or cancel a reservation?2021-11-03T18:48:42-04:00

If you need to modify or cancel your reservation, simply contact us at +1 (847) 805-8885 or e-mail us at info@ohareparking.com

If you cancel your reservation 48 hours prior to arrival time, you will receive a full refund.


Do I need a reservation?2020-04-27T11:48:52-04:00

Making a reservation is recommended but not required. A reservation at One Spot Valet Airport Parking sets aside a parking space for you in either economy or premium parking and is highly recommended for peak travel times.

I did not get a One Spot Valet Airport Parking receipt, how do I request one?2020-04-27T11:51:49-04:00

If you are a daily parker and didn’t get a receipt, please call the garage office at +1 (847) 805-8885 or e-mail us at info@ohareparking.com with details of your visit including the last 4 digits of your credit card number, the amount, and date of your transaction. We will e-mail you a receipt.

What is the best way to contact One Spot Valet Airport Parking?2020-04-27T11:55:43-04:00

If you have any questions or comments, please e-mail us at info@ohareparking.com. You can also call us at +1 (847) 805-8885 to speak to a customer service representative.

How often do your shuttles run? Where will they pick up and drop off?2020-11-26T12:54:14-05:00

One Spot Valet Airport Parking shuttles will pick you up from the Bus & Shuttle center after your arrive back to O’Hare airport.  Please follow the signs to the Bus & Shuttle center after retrieving your bags.  See below for examples of the Bus & Shuttle center signs.

When should I arrive at One Spot Valet Airport Parking?2021-11-03T18:49:45-04:00

Please arrive at One Spot Valet Airport Parking at least 45 minutes prior to your checkin time at the airport.

Are you always open?2020-04-27T12:03:09-04:00

One Spot Valet Airport Parking is open 24 hours a day, seven days a week, and provides both covered and uncovered parking with shuttle services running.

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    100% Customer Satisfaction

    One Spot Airport Valet offers 24/7 Shuttle Service and Covered Parking All In Close Proximity To The Chicago O’Hare Airport

    John W

    “This was my first time and I was very impressed from all staff members plus drivers. Very professional and will use again.”

    Kathryn L

    “This is a terrific place to park your vehicle while on vacation! It’s an easy-to-find location, close to O’Hare airport. The facility is nice, the staff is great, the shuttle is prompt (to and from the airport), and communication with the garage is very professional. You get a claim ticket to keep with you, and texts on your phone, for easy communication. I HIGHLY recommend.”

    Beverly S

    “Easy to find, courteous staff. My return flight was several hours late, pushing me into the wee hours, but no additional fees were charged. My car was warmed up and waiting upon my arrival at the lot. I would definitely use them again.”

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